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Strategic Planning & Policy

How to improve processes with swim lane diagrams

Sticky notes on wall

Swim lane diagrams (also called ‘Rummler-Brache Diagrams’ and ‘Cross-Functional Flowcharts’) are a great way to break-down a process and visualise its steps. You can use this method to explore inefficiencies in a process and make improvements. The diagrams are also useful for communicating a process in chart-form to other people ... Read More »

Swim Lane Template (Cross-Functional Diagram)

Process Flow

Swim Lane diagrams are used to document and visualise processes in and between organisations. Mapping out the steps that groups / departments undertake can help to identify problems and areas of inefficiency. This simple Swim Lane diagram template can help you visualise processes in your organisaiton. Download the Swim Lane ... Read More »

How to write a logical framework (logframe)

Reading a Logframe

Download logframe template and example  Love them or hate them, logical frameworks (logframes) have become a staple of international development programs. Most donors will require one as part of your proposal, and it’s the first things an evaluator will ask for. Our logframe template is one of the most popular downloads on tools4dev. This ... Read More »

How to use root cause analysis to fix problems

All aid projects face problems at one stage or another. It could be that an employee stole money from the project, or that an activity kept running for years even though it was ineffective. It can be tempting to put these problems down to individual people. The employee was unethical, ... Read More »

Should I use interviews or focus groups?

Deciding whether to use interviews or focus groups for collecting qualitative data is an age old question that plagues every international development / aid worker at some point in their career. Some experts think interviews are better, some think focus groups are better, while others say it depends on the situation. ... Read More »

Risk assessment template

Before implementing any type of international development / aid program it’s a good idea to identify all the risks you might face, and work out what you are going to do about them. Risks to the program might include internal issues, such as the necessary resources not being available or ... Read More »

Strategic plan template

Strategic planning is the process of defining an organisation’s direction – where the organisation is going and how it’s going to get there. Most organisations conduct strategic planning every 3-5 years. There are lots of different ways to do a strategic plan, and lots of different structures for the final ... Read More »

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