Resources

Receipt Audit template

There are three common ways that (apparently original) receipts can be used to hide fraud or theft on an aid program: Fake receipt: The company itself may be fake, or the person making the purchase may have created a fake receipt in order to keep the money. Altered receipt: It is possible that …

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5 ways to measure qualitative results

Measuring results is important, but not every result can be counted, tracked and fit neatly into an M&E framework. Some results are intangible – things like “empowerment”, “confidence” or “improved capacity”. Just because these things are difficult to count that doesn’t mean you can’t measure them. You just need to measure …

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How to improve processes with swim lane diagrams

Sticky notes on wall

Swim lane diagrams (also called ‘Rummler-Brache Diagrams’ and ‘Cross-Functional Flowcharts’) are a great way to break-down a process and visualise its steps. You can use this method to explore inefficiencies in a process and make improvements. The diagrams are also useful for communicating a process in chart-form to other people …

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Concept Note template

Stack of papers

A concept note is a short version of a proposal. Donors often request concept notes as the first step in funding applications. This allows them to screen applications so that only the best ones are invited to submit a full proposal. Usually the donor has their own concept note template …

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Design new products or services using the Human-Centered Design Toolkit

Update: IDEO and +Acumen are partnering to offer a free online course on Human-Centered Design for Social Innovation Last year I did a free design course from the University of Pennsylvania. The course wasn’t specifically for international development – most of the practical exercises were on designing a new type of ice-cream scoop. …

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Swim Lane Template (Cross-Functional Diagram)

Process Flow

Swim Lane diagrams are used to document and visualise processes in and between organisations. Mapping out the steps that groups / departments undertake can help to identify problems and areas of inefficiency. This simple Swim Lane diagram template can help you visualise processes in your organisaiton. Download the Swim Lane …

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How to write a supervision checklist

Checklist on clipboard

Supervision checklists are used during monitoring to verify if an activity has been implemented correctly. They can also be used to give feedback to the person running the activity to help them improve. Here are a few tips on how to design supervision checklists for international development / aid programs. You …

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Supervision Checklist template

Checklist

Supervision checklists are used during monitoring to verify if an activity has been implemented correctly. They can also be used to give feedback to the person running the activity to help them improve. For tips and advice, see our guide on how to write a supervision checklist. This template provides a general framework …

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How to do a basic cost-effectiveness analysis

In international development / global aid programs, ‘cost-effectiveness analysis’ is a term given to comparing the relative costs of achieving the same outcome using different activities. For example, if a program uses one-on-one outreach to promote antenatal care for pregnant women, and another program uses mass SMS to do the same …

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